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Shipping policy
At Vin Vanet, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
Processing Time
All orders are processed within 5-10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Estimates
Domestic Shipping (U.S.):
- Standard Shipping (3-7 business days) is free for the UNITED STATES customers.
- Expedited Shipping (3-4 business days): $25.00
International Shipping
We currently offer international shipping to select countries. Rates are calculated at checkout based on your location and order weight.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. Please allow 24–48 hours for the tracking information to update.
Shipping Delays
We are not responsible for delays caused by carriers, weather, or other events outside our control. If your order is significantly delayed, we will contact you with updates.
Wrong or Incomplete Address
Please double-check your shipping information before placing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer.
Lost or Stolen Packages
Vin Vanet is not responsible for lost or stolen packages. If you believe your package was lost or stolen, please contact the shipping carrier directly or reach out to us at contact@vinvanet.com and we’ll assist you as best we can.